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Customer Support: 1 (800) 520-0220

How It Works
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Our Process

Protect Ear aims to make it as easy and painless as possible for you to get your team into custom earplugs they’ll actually wear. 

Our process to get dB Blockers consists of three core steps:

Our Process - Get Started

Get Started

Our Process - Get Fit

Get Fit

Get to Work

Step 1: Meet Your Account Rep

When you’re ready to get your team fit with dB Blockers from Protect Ear, you’ll provide some key information about your team and their unique hearing protection needs, and your local account rep will get in touch with you.

Your rep is an expert in hearing protection and can walk you through the different types of dB Blockers available to help you pick the right style and features for your team — from what level of protection, vented vs non-vented, communication-enabled vs analog, and more customizations to choose from.

Lastly, your rep will help you set up an account and schedule a time to come on-site to take ear impressions for all of your employees — anytime, day or night.

Meet Your Account Rep
Custom Fitting & Production

Step 2: Custom Fitting & Production

Once on-site, we spend just five minutes with each employee, just enough time to take custom impressions of their ears and help them choose a color for their new dB Blockers. The ear impression process is quick and painless, and we work fast to help get them back to work.

Once impressions are collected, we’ll ship them off to our production team to actually manufacture, customize, and package the final dB Blockers your team will receive and wear. 

Step 3: Receive Your dB Blockers

In just 3-4 weeks, you’ll receive a shipment with your team’s finished dB Blockers, and they’ll be ready for you to pass out and for your team to try out. We even provide resources on how to wear your dB Blockers correctly and tips for getting through the inevitable break-in period that comes with any personal protective equipment. 

Receive Your dB Blockers

Need ongoing support? We’ve got you covered.

Change is hard for everyone, and going from wearing universal hearing protection, like foam earplugs or earmuffs, to dB Blockers definitely comes with a learning curve.

That’s why we provide implementation and ongoing support to our customers in a few areas, including:

  • An easy reorder and warranty claim process for damaged, ill-fitting, or lost dB Blockers
  • Our best-in-the-industry 90-day FitRight Guarantee, which ensures every pair of dB Blockers is 100% comfortable and fit correctly
  • A comprehensive Help Center and dedicated customer support team to handle questions and issues from employees and management
  • Enrollment in our weekly onboarding program, which automatically sends a tip of the week to help you ensure your employees are getting comfortable with dB Blockers

Why CPE? We Make It Easy.

While it’s hard to argue against the benefits of custom earplugs versus disposable or universal-fit options, choosing a partner to help you protect your crew’s hearing at work is a much bigger challenge.

So, what sets Protect Ear apart? We make it easy every step of the way — from choosing dB Blocker customizations for your unique environment to taking impressions without having to leave the job site.

Want to feel the dB Blocker difference for yourself? Order a free sample kit today.

If you’re not quite sold on dB Blockers or custom molded ear protection in general, we’d love for you to experience a free sample of dB Blockers and feel for yourself how the skin-soft, flexible silicone makes our protectors as effective as they are comfortable.

Request a Sample
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